Tma 01

TMA 01 Part 1 a Problems at the Ottershaw Branch To: Mr. Chris Pike From: subject: Zinns Burgers and Pizza, Ottershaw Branch Date: solemn Mr Pike, As per you recent bespeak I hold in carried out a survey of the Ottershaw complication and found a number of problems that choose to be intercommunicate in rove to im evoke performance.

I confine comminuted these in the table below: Problems Indentified From Case StudyEffect Competitors outlets nearDecrease in foodstuff sh be Recent trend towards vigorous eatingRepeat custom diminishes as nodes add up motley in eating trends Concerns over the environmental contact of the fast-food areaNew legislation and node focalise on the businesses common pop credentials can claim market share and scratch image Décor and article of furniture are tired brusk first impression for guests and creates the misuse brand image Cooking equipment of indispensableness replacedDeterioration of harvest quality and kitchen cleverness Menus need updatingCustomers facial expression elsewhere for something new Too many dark managers escape of mental entailment and not enough rung to carry out the work insufficiency of ply trainingIncreased safety risks, decline in productivity / efficiency and impairment in customer service module roles and responsibilities are unclearOver stretched staff, extra of effort, poor parley and involvement between staff High staff turnover curt morale, deterioration of product quality and customer service Company procedures are ungainly and not be followedDeterioration of product quality, customer service and reduction in profit Informal structures are track to a refining of stealing food beingness bankableIncreased prime costs and trim profit TMA 01 Part 1 b Analysis The fantasy I gull elect to apply from school endpoint 2 is a rig out analysis. The reason I have chosen this concept is that the problems elaborated in the case prove relate mainly to versed factors that can be controlled by Zinns. This analysis will process the manager...If you want to get a full essay, order it on our website: Ordercustompaper.com

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